'We felt very much guided and supported and really appreciated that the service delivery felt like a true representation of my mum and in spite of the sad circumstances, it also felt like a true celebration of her life.'
'Susan delivered a warm and compassionate eulogy, respectful and comforting in her manner.'
'How can you improve on excellence? Thank you, Susan'
'Susan, you did a great job. You did so well that several people commented that they felt you knew Mum. I couldn't possibly make a suggestion on how you could improve. I'm not that clever.'
'The family were very pleased with the service from start to finish.'
'Susan, everyone commented how lovely you handled the service and are even saying that's how they want to go. Excellent!'
'